leadforensics Service & Support - Unison Ltd

Service & Support

Superior service and support

- for Unison, Nukon and Pneuform machines

At Unison Ltd, we’ve always believed in providing the highest levels of service and support.
So rest assured, your Unison tube bender, Nukon fibre laser cutting machine, or Pneuform wire forming machine is in safe hands with us. Always.

From hassle-free commissioning to first-class operator training, and even assisting with product development, you’ll find we go the extra mile.

And it’s a commitment that doesn’t end once you’re up and running. No matter where you’re based, you’ll find we’re never more than a phone call, email or online support link away. So in the unlikely event you experience a machine problem, our streamlined procedures will ensure a rapid response.

Our team includes experts in all tube bending, wire bending and fibre laser cutting applications, as well as Unison, Pneuform and Nukon-trained software, electrical and mechanical engineering specialists. We’ve support teams in key locations globally, and a sales & support division in the USA.

Service & Support

Online support service

Take advantage of our online support service and you’ll benefit from an engineer accessing your machines remotely to make any necessary alterations. It’s a quick and easy way to have an expert working in real-time to resolve issues and ensure interruptions to production are dealt with swiftly.

  • All machines are supplied with a 12-month warranty
  • Optional five-year extended warranty
  • Online ticketing system with guaranteed response times
  • Online machine support to resolve production issues
  • Annual service contracts and ad-hoc service and repairs
  • UK and US-based Unison-trained service personnel
  • PPM programmes tailored to individual customer needs
  • Discounted OEM spare parts with service-level agreements
  • Machine inspection and condition reports
  • Control system upgrades and process optimisation
  • Servo drive axis and full upgrades

Service & Support